Free US Ground Shipping on all Orders

FAQ

What is the story behind gigi Clozeau?

The gigi Clozeau line was created in 1976 in the south of France as a celebration of the birth of Alain Clozeau's first daughter. Combining the tradition of finely handcrafted, artisanal jewelry with creativity and the joy of color brought about this magical, elegant line.
All our pieces of jewelry are created by gigi Clozeau and handcrafted by our artisan jewelers in our workshop in the south of France. We only use the finest materials: 18-carat gold, diamonds and high-end resin.

Each piece of jewelry is delivered with its own certificate of authenticity, and all of our pieces are hallmarked. 

  

How can the jewelry be cared for?

The jewelry is to be handled with care and we advise you to avoid any contact with chemical substances (sunscreens, perfumes, lotions), which may alter its appearance.

It is safe to wear the jewelry while in water.  

 

Size guide 

A size guide is available for our bracelets and necklaces.

 

Bracelet

There are two sizes available: 6.7" and 7.1"

The 6.7" size (standard size) with a fastening ring at 6.3" is the most common: it is made to fit a thin to normal wrist. 

The 7.1" size with a fastening ring at 6.7" is made to fit a larger wrist.

We advise you to wear your bracelet as fitted as possible.

Necklace

7 sizes of necklaces are available depending on the model chosen:

15.7" with a 15" fastening ring, available only in the “Mini Gigi” collection

16.5" with a 15.7" fastening ring (standard size)

17.7" with a 17" fastening ring

19.7with a 18.9" fastening ring

21.7" with 2 fastening rings: one at 20.8" and one at 20"

23.6" long necklace with a 23" fastening ring

34" long necklace

 

 

Where do we ship to?

We currently ship to the United States and Canada. For delivery in France, please visit gigiclozeau.fr

Sign up for our newsletter to be notified of more locations to come!

 

Point of sale locator.

Our exclusive retail seller network is available here. If you are interested in becoming a vendor, please get in touch at contact@gigiclozeau.com and one of our wholesale specialists will be happy to discuss with you. 

 

Can custom items be ordered?

Sure! If there is a special piece you're dying to have that you don't see for sale on our website, please get in touch at contact@gigiclozau.com and we will happily discuss it with you. 

Please note that special orders are final sale.

 

Can the jewelry be returned or exchanged?

You can certainly return or exchange your purchase within 14 days of receiving it. Just get in touch with us and we'll be happy to help you with the process. 

Important: the e-shop will not be able to process returns from a purchase made in store.

 

What happens is the jewelry becomes damaged?

Gigi Clozeau jewelry is guaranteed for one year after purchase. The warranty covers any potentially faulty elements due to a manufacturing defect. For pieces over one year old, a quote will be offered before making any repair.

Please send us an email including your order number to contact@gigiclozeau.com and we will help you find a solution.

For a piece of jewelry purchased through a retailer, we invite you to contact the latter.

Please note that customers are responsible for covering shipping fees for repairs.